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Digital Transformation and Infrastructure Modernization for State and Local Governments

The expectations of US citizens — as consumers of government services — continue to increase and shift as digital and social channels transform communications, interactions, and the delivery of services. These expectations are perhaps even more pronounced at the state and local level as citizens engage frequently with governments in the states and local communities in which they live.

A survey of 200 U.S. state and local government IT decision makers from 39 states, co-sponsored by Unisys global alliance partner Dell EMC, found that two-thirds of respondents said they view government digital transformation projects as an important for giving citizens a single platform for finding information about public services and applying for government benefits and permits.

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